Since 1968, Helpline House has been strengthening the fabric of our community by providing critical social services to individuals and families on Bainbridge Island. We believe in the power of community care, where every neighbor—regardless of their circumstances—can access the support they need to thrive.
Helpline House offers an umbrella of client services and invites the community to become a part of a circle of giving and receiving help—Neighbor Helping Neighbor.
A healthy and whole community where every neighbor has access to food security, housing stability, mental health support, and the resources they need to live with dignity.
Compassion is essential to our mission, creating a caring environment where individuals and families receive empathetic support without judgment.
Our agency should ensure fair access to food and resources for all individuals, addressing systemic inequalities and reaching underserved populations.
Partnerships with local communities, organizations, and volunteers help food banks maximize resources and enhance the effectiveness of their services.
Treating recipients with respect and offering choices in their food access empowers them and preserves their dignity.
The food bank considers the long-term impact of operations, focusing on reducing waste and promoting sustainable practices while helping recipients improve their food resource management.
Transparency and honesty are vital for building trust with donors, volunteers, and recipients, ensuring ethical resource management.
Our agency serves all individuals, regardless of background, and is open to community feedback to meet diverse needs.
Beyond food distribution, Helpline House offers programs that promote community—Neighbor Helping Neighbor.
Clear communication about resource use and food sourcing is crucial for building trust and accountability with donors and recipients.
Food banks must responsibly manage donations and resources for maximum community benefit while focusing on sustainability.
Food should be treated as a fundamental human right, with proper handling, storage, and distribution to ensure recipients receive it in excellent condition.
Helpline House has a policy of non-discrimination regardless of race, color, creed, religion, national origin, sex, sexual preference, age, disability, or veteran status, and is in compliance with all requirements of law and regulations with respect to employment, volunteer participation, or service delivery.
Helpline House recognizes and mourns racial acts of violence against Black communities. We work tirelessly to build a healthy and whole community, and yet we recognize today, more than ever, that we cannot truly be a healthy and whole community if racism and bias exist in any form. Helpline House stands in solidarity with Black Americans and against violence and systemic racial inequities.
Helpline House is committed to creating a diverse, equitable, and inclusive environment for all community members, staff, and volunteers. We work to ensure that everyone is respected and valued regardless of their race, gender, age, sexual orientation, religious beliefs, abilities, disabilities, or any other factor. We actively promote a culture of equity and justice in our work, and we work to create an environment where everyone can succeed.
Helpline House is a 501(c)(3) nonprofit organization that provides a network of critical social services through various programs, including children’s services, family services, financial assistance, and more. We are committed to strengthening the fabric of our community by helping neighbors help part of a circle of giving and receiving help—Neighbor Helping Neighbor, one neighbor at a time.
We believe in transparent stewardship of the resources entrusted to us. View our annual IRS Form 990 reports to see how your donations support our mission.
We would like to begin by acknowledging that the land on which we gather is within the aboriginal territory of the suq̀ʷabš “People of Clear Salt Water” (Suquamish People). Expert fishermen, canoe builders and basket weavers, the suq̀ʷabš live in harmony with the lands and waterways along Washington’s Central Salish Sea as they have for thousands of years. Here, the suq̀ʷabš live and protect the land and waters of their ancestors for future generations as promised by the Point Elliott Treaty of 1855.