Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps



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What brought neighbors to Helpline House in February 2017?
In their own words...a partial list

  • Information on Medicare/Medigap policies
  • Apply for SNAP
  • I was in a domestic violence relationship in Seattle. Left with nothing to start a new life with my child.
  • I need help with Medicare Part B, SLMB Program. Also food
  • Past trauma
  • I'm in need of therapy for PTSD/Depression

Social Workers noted for February:

1. Doing SNAP applications for seniors. The cold winter has caused clients to look for every dollar they can to help offset their heating cost.

2. Several new clients identified PTSD (one was DV) as the reason they came to Helpline House. One woman left with her child and nothing but the clothes on her back. SW helped her and her small child get into an apartment (section 8) by paying her $200.00 deposit.

3. Park and rec vouchers for children to participate in after school activities.

The Food Bank/Volunteer Managers noted for February:

The total number of services was 831 for the month of February. The month was a very short month for the food bank, as we were closed Presidents Day and a snow day on the 13th. The food bank was open only 13 days, as compared to the usual 16 or 17. On an average daily basis, the number of households served in February (59/day) is per day has remained fairly steady over the past two years, ranging from about 58 to 65 per day. Household size also remains constant at an average of 1.99/per service. Poundage as well remains right around an estimated 50 lbs/service.

Community and partner donations of meats and were sources of inexpensive meat/fish proteins have become so plentiful that surpluses have become common. To serve clients better, an additional meat/fish protein was made available to households of 4 or more people.

Sakai Intermediate School delivered over 10,000 pounds of food donations as a "Valentine" to Helpline House on February 14. The donations arrived just as the bounty of the Thanksgiving/Christmas food drives in storage was dwindling.



Helpline House