Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps



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What brought neighbors to Helpline House in March 2017?
In their own words...a partial list

  • Assistance with end of life for parent
  • Need glasses. General financial and information re: housing
  • Help with health insurance and advice
  • Needing counseling for PTSD, trauma and help in the right direction for independence, getting back on feet, possible advocacy, etc.
  • Counseling desperately needed, but not financially possible.
  • Questions about prescription drugs coverage on Medicare Part D.
  • Lost my job
  • I need help with an Orca card to get out to Seattle for work. Also seeking mental health counseling.
  • Seeking information about divorce and managing finances

Social Workers noted for March:

1. Employment related issues - such as; ORCA fill to look for work, need help with resume, and just lost my job what do I do now.

2. Therapy - I need to rebuild my life after my husband left the family - I need counseling for Post-traumatic Stress Disorder (PTSD).

3. Financial management questions.

The Food Bank/Volunteer Managers noted for March:

Generous food drives continue to increase the inventory of food donations ready to shelve in the food bank. Woodward Middle School Builder's Club, affiliated with Kiwanis, delivered about 4,000 pounds of food collected at the school in March. Student volunteers are busy sorting and segregating the bounty so it can be easily retrieved. Interfaith Council of Bainbridge Island and North Kitsap, and Cub Scout Troop 1496 also collected donations from the community over a two day period, further increasing the variety and quantity of essential food items.

Storage areas and Inventory control process were completely overhauled. New shelving was installed, existing shelving reorganized into food group "zones" to make storage and retrieval of inventory much more efficient. Physical inventory processes were improved to provide more timely alerts as to likely shortages and need for purchases.

As of March 16, Grocery Rescue donations from Safeway are acquired under a cooperative agreement between Helpline House, Food Lifeline and corporate Safeway. Because the retailer is afforded additional assurances as to food safety and volunteer training in food handling, Helpline now receives meat, produce, dairy, prepared food and other donations, in addition to the previous generous bakery donations. On a weekly average, Helpline now receives about 1200 pounds of food, about double the amount when we only received bakery donations.



Helpline House