Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps



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What brought neighbors to Helpline House in May 2017?
In their own words...a partial list

  • Financial hardship (part time employment about to be laid-off) a good bit
  • Medical and vehicle issues compounding financial struggles.
  • Depressed by it all
  • About to be evicted (and not because I don't want to pay any debt)
  • Medicare info - disability for 24 months in August
  • Energy assistance, food assistance
  • Evaluation for a childcare scholarship recommendation for BICCC.
  • I have no income. I have shut off notices. I cannot pay rent.
  • Recently lost my job and do not have unemployment benefits.
  • Look for resources
  • Seeking counseling
  • In search of a place to stay

Social Workers noted for May:

A Helpline House Social Worker was invited to meet the new Senior Center Director, Reed Price, and participate in the Senior Center's "Resource Committee" group. The Senior Center has a group compiling resources for Senior Citizens on Bainbridge Island.

Salvation Army Warm Home funds have ended for the year.

A new Intake-Coordinator, Tanya Bierlein, started at the front desk. Tanya's primary trainer doing training has been Megan Markley. Megan has taken on new duties as a Case Manager for Helpline House. Megan will focus on connecting clients to resources such as: Dept. of Social and Human Services for Supplemental Nutrition Assistance Program (SNAP) and Kitsap Community Resources. She has undergone training through Kitsap County's Senior Information and Assistance to be a Statewide Health Insurance Benefits Advisor (SHIBA) for clients seeking information on Medicare.

Social Work toured the new BARN (Bainbridge Artisan Resource Network) facility. Social work is currently working out the details to provide needs assessments for membership grants to BARN.

Summer Camp registration is well underway and social work is assisting clients with scholarships for these activities.

Social work is working collaboratively with the foodbank to distribute and process farmer's market voucher applications to low-income seniors.



The Food Bank/Volunteer Managers noted for May:

The newly enhanced Safeway donation program implemented in April in association with Food Lifeline has not only significantly increased the amounts of donations from that store but we now getting all types of food-produce, meats, dairy, frozen, canned and prepared/deli foods-about 1,000 pounds each week, over double what it was previously.

The generous donations from Safeway include significant pounds of meat, so much, in fact, that we were able to increase the amount of meat protein for households with more than one person. Couples now receive two packages of meat, and increasing amounts of meats for larger families. This change brings us in alignment with the amounts of meat proteins available at other county food banks who are also members of the Food Lifeline Grocery Rescue program.

The quarterly EFAP Nutrition Study, conducted in May, continues to document that food bank visitors select more nutritious foods over those with less nutritional value. The percentage of "more nutritious" was somewhat decreased over the last several studies. Remembering that these studies are a "point in time", that is, calculated from only one day's service, we expect some variability from study to study. In addition, we rely heavily on local gardeners and farmers for fresh produce, and this year that growing season is off to a sluggish start.



Helpline House