Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps



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What brought neighbors to Helpline House in April 2017?
In their own words...a partial list

  • Just moved into town and I need help.
  • No income for 4 months. A very difficult change in my business. Need advice/counseling.
  • Looking for resources, Doctors, housing, extra help
  • Counseling/advice
  • Need advice on how to handle inability to pay all bills and live on SS income only.
  • SS info. SHIBA appt.
  • Divorce, not found a job that pays enough to support us.

Social Workers noted for April:

In April, social workers concluded meeting with most of the apartment managers who manage our low income units on Bainbridge Island. In all, the team was able to make a face to face connection with eight property managers. During this time social work also developed and finalized new outreach materials. It is social work's goal to take a more active role in outreach beginning with providing the property managers with the new outreach materials so that they have material to hand out to newcomers or tenants in need.

Finally, social work spent April reorganizing the teams' structure. The team discussed and decided on the division of responsibilities based on each member's education and skill set.

The Food Bank/Volunteer Managers noted for April:

Bainbridge Island Safeway's food donations have doubled since a new procedure was put in place through our partner Food Lifeline. Instead of just bakery and bread, volunteers now rescue meat, dairy, frozen and deli prepared foods, cheese, fresh produce and a wide variety of canned and packaged foods. In addition, Safeway presented Helpline with a generous cash donation in celebration of our partnership during their recent "remodel re-opening" celebration. over a two day period, further increasing the variety and quantity of essential food items.

The new meat donations from Safeway, added to those from T&C Market and other sources such as Northwest Harvest, significantly increased our meat inventory since the beginning of the year. As a result, the food bank can now consistently offer more packages of meat to larger households, based on family size.

Avalara conducted a month-long food drive, and in addition to the 300 pounds of people food they delivered, also donated about 300 pounds of pet food.

Toiletries are the most-needed items for the food bank currently; while shelf-staple foods are in fairly good supply after many late winter food drives, basic toiletries remain in short supply. Outreach and social media postings helped spread the word of the need.



Helpline House