Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps



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What brought neighbors to Helpline House in July 2017?
In their own words...a partial list

  • Help?
  • Request payment vouchers for our daughter's summer camps through Parks & Rec.
  • To see if I qualify for financial assistance to the Boys and Girls Club on Bainbridge
  • Seek info about services for low-income senior (me)
  • Rental assistance
  • Help with parks and rec camps, food
  • Food. VA questions concerning money. ORCA card. Housing.
  • Medicare Enrollment
  • Assistance in Parks and Rec
  • Need EBT help
  • Help finding WIC office, help finding maternity clothes
  • Assistance with housing, food, searching for place to live, money for medical supplies, gas and uniform for work.

Social Workers noted for July:

Social work created a plan for continued outreach within the community. So far, Helpline House fliers and postcards have been distributed to the Chamber of Commerce, Virginia Mason Bainbridge Island Medical Center, the Police Department, Boys and Girls Club of Bainbridge Island, and BARN (Bainbridge Artisan Resource Network). Social work will continue to contact local agencies.

Social Work met with the new Executive Director of Boys and Girls Club, Derrick Capdeville, and discussed the club's modified scholarship guidelines. Scholarships for the 2017-18 school year and summer 2018 begin August 1st.

Social work met with employees from Kitsap Transit to discuss the various types of ORCA cards. Talking points included how to assist clients in signing up for ORCA cards, and how ORCA cards can be used by seniors, people with disabilities, and low income clients to travel within Kitsap and King Counties.



The Food Bank/Volunteer Managers noted for July:

1. A survey of visitors to the food bank collected basic demographic information and identified food bank users food preferences to guide future planning. Several observations may be made as a result of this survey:

Almost 40% of the respondents are newly registered since our last survey three years ago.

A significant percentage of our households are vegetarian or vegan (13%).

We confirmed our perception that eggs are highly desirable (#1 choice).

It was not a surprise that fresh food and vegetables are very popular as popular as we are told on a daily basis (#2 and #3 choice).

What was surprising was that baking ingredients were the least popular category on the list, however within that category, cooking oil was far and away the most popular choice.

The needs for special populations, such as babies and senior citizens were not a surprise with the exception of a significant emphasis on soft foods for older adults.

2. A "pop-up" one day food drive at T&C and Safeway on July 11 was very successful, collecting not only non-perishable staples for the food bank shelves, but also kid-friendly foods such as granola bars and juice boxes for the summer Hunger Doesn't Take a Vacation project. So far this summer, over 250 bags of these supplemental groceries intended for children's lunches and snack times have been distributed to families.



Helpline House