Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps

See Us In Action!

Helpline House Slide Show

Kids Helping Kids

Helpline provides volunteer opportunities for all age groups.

Middle School students create cozy fleece quilts for Helpline's families


Did you know that you can contribute to Helpline from this website with your credit card?

Donate Now!

What brought neighbors to Helpline House in August 2014?
In their own words...a partial list

  • Health care
  • To see what kind of resources may be available to me and my family
  • Need rental assistance
  • To sign up my step-dad for Medicaid care. He is in assisted living with dementia.
  • Interested in what services are available to my family.
  • I am in need of help with housing.
  • Assistance with rent
  • Long Term Care Insurance
  • Employment resources

Social Workers noted for August:

In August, Social Work recognized connection/support as a theme. Two to three families have requested couples or family therapy to find support for stabilizing their connection, while two more families continue in family/couples therapy. Additionally, families visited Helpline House for their parents. One family needed support for transitioning a parent (who lives in another Washington county) to Medicare and investigating insurance requirements/options. A North End resident moved her mother here from out of state after the mother suffered injuries in a bad car accident. Helpline assisted them in finding resources and navigating applying for Medicaid, a Medicare Savings Program and transitioning her Part D (RX) Extra Help to Washington.

The Food Bank manager noted for August:

  • The food bank conducted a nutrition study on a single day in August; the results showed that our clients select about 75% of their foods from the "healthier options" we offer. Only about 25% of the foods were items such as desserts or boxed meals.
  • We provided food 2,508 times in August.
  • The Bainbridge Island Starbucks became a food bank partner, and will donate pastries and coffee beans on a regular basis.
  • We are now able to count the "bread only" services so we have an accurate count of the supplemental services we provide.

Helpline House