Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps

See Us In Action!

Helpline House Slide Show

Sisters find backpacks that let them start a new school year in style.

A committed project donor and her granddaughter admire the backpacks they are about to bring to Helpline.

Our friends from Cross Sound Church delivered 17 backpacks filled with school supplies.

This student is pleased with her 'wise' choice of backpacks.


Did you know that you can contribute to Helpline from this website with your credit card?

Donate to Helpline House Now!

What brought neighbors to Helpline House in August 2015?
In their own words...a partial list

  • Questions about Social Security disability process
  • Needing to sign up son for healthcare and possibly look into signing up for SNAP
  • Lost job & apartment due to medical issues
  • Glasses
  • Info and help with preparing durable power of attorney for health care and a will
  • Want advice/info. Concerning a niece who is in a difficult situation.
  • I'm homeless, I'm camping in Fay Bainbridge. I have a job, no paycheck yet, no money, looking for permanent home and shelter anything
  • Need assistance with utilities
  • I won't be able to afford rent on time (9/5/15). I really need help
  • New to the area looking for resources for my children & myself.

Social Workers noted for August:

Social workers are providing assessments for Boys and Girls Club scholarships, as school is starting. The collaboration with Boys and Girls Club has made the scholarship guidelines clearer and the process smoother for both agencies. Social workers are doing a lot of Park Vouchers, since the new catalog came out recently. We are also providing more agency financial assistance such as rent and Puget Sound Energy to clients, as we have exhausted city housing funding, Salvation Army Warm Home Funds and federal LIEAP (Low Income Energy Assistance Program) for Puget Sound Energy.

Project Backpack was a huge success. About 70 families (139 school aged children total) signed up and got a new backpack and/or school supplies. We also provided Target gift cards for new clothing. Sixteen volunteers did fundraising and publicity, organized the supplies and staffed two days of distribution.

The Food Bank Manager noted for August:

1. Two hundred fifty-four bags of kid-friendly foods were distributed to families during the summer-long "Hunger Does Not Take A Vacation" project, sponsored by Bank of America.

2. Food Bank hours changed: open 9:30 to 4:00, with no lunchtime closure, 4 days week (Monday, Tuesday, Thursday, and Friday). This adjustment was implemented for two primary reasons-fewer clients needing service during the late summer, and inconsistent availability of volunteers to staff functions essential to remaining open for service.

3. The community continues to keep the food bank well supplied with fresh produce, most of it organic and island grown.

Helpline House