Neighbor Helping Neighbor,
One Neighbor At A Time

Founded in the 1960s as a food bank in response to the "war on poverty", Helpline House is a community-funded non-profit agency providing a full range of services.

Basic services are provided cost-free to those in need. Needs are defined broadly, and are not always financial.

Any community member in crisis or in need of social work consultation, volunteer opportunities or other related service is welcome at Helpline House.

Helpline House is centrally located in Winslow on Knechtel Way.

Helpline location on Google Maps

See Us In Action!

Helpline House Slide Show

Help us with our Annual Fundraiser

We have reached our goal of $20,000 and are hoping to go above that in the coming days. Thanks!


Did you know that you can contribute to Helpline from this website with your credit card?

Donate Now!

What brought neighbors to Helpline House in June 2014?
In their own words...a partial list

  • Assistance (funding) w/childcare
  • Domestic issue
  • I need resources for housing, employment, educational tutoring, applying for services and counciling.
  • I need assistance with childcare for my baby so I can work.
  • Domestic violence and related issues
  • Financial assistance for rent
  • Energy and housing/rental assistance
  • Need warm/waterproof clothing
  • Ask discount to attend classes here as a senior. Attend CPR, Emergency, adult & children classes
  • I would like to join the DBT group.
  • Seeding help for parks and rec
  • Need help w/electricity
  • Apply for SNAP card
  • Seeking counseling

Social Workers noted for June:

In June, social workers met with 10 people requesting mental health counseling through Helpline House, compared to the most recent high number of five people in December, 2013.

Issues for requests in June ranged from marriage counseling, family therapy, and individual counseling for PTSD, anxiety, and depression. The social work team is excited about introducing the next round of Dialectical Behavioral Therapy (DBT) group this summer, which seems a timely fit given the increase in people requesting counseling services. The team will also provide individual counseling support for those for whom DBT is not appropriate and as a supplement for the DBT group members.

The Food Bank manager noted for June:

  • The need for food assistance continues steadily, with June being the third consecutive month with over 1,300 services.
  • Distribution of supplemental food bags to families with school aged children begins. The bags contain single-serve items and foods that children at home during the summer can prepare by themselves.
  • Generous community gardeners and local small farmers are keeping the food bank well supplied with fresh produce - especially popular are the organic lettuces and other greens.

    Hunger doesn't take a Vacation

    Summertime for many families in our community is a carefree time to enjoy good weather and extra time with children home from school. For some households on Bainbridge Island, however, summer break from school is a stressful time that work schedules and babysitting arrangements become complex and often very costly. In addition, families who rely on the schools' free and reduced lunch programs do not have access to those meals for their children. At Helpline House, we help families meet the need to have "kid-friendly" foods available for school aged children during the day. We expect to provide about 400 grocery bags of food to families this summer.

    A grant supported by Bainbridge Island's branch of Bank of America has provided funds to purchase many of the basic foods. However, the community is invited to participate by donating a variety of "kid-friendly" foods to add to the "Summer Hunger Bags" for families. If your children particularly enjoy some foods, whether it is cereal or packages of cookies, won't you consider donating to the food bank for this project today?

    IDEAS FOR "KID FRIENDLY" FOODS: Single serve items are particularly appreciated, as they are easy for children to serve themselves. Some ideas are: small boxes of cereal, single serve fruit cups, granola bars, single serve packages of chips or cookies. Easy to prepare food are also good: ramen, chili, spagehetti-Os, small cans of soups.

    Claire Diaz, Bainbridge Island Branch Manager of Bank of America, presents a check for $5,000 to Helpline staff for our "Hunger doesn't take a Vacation" project.

    Helpline House